Cross-Connection Control Program

Cross-Connection Control Program

Ensuring Clean, Safe Drinking Water and Regulatory Compliance is Palmdale's top priority.

For years, Palmdale has complied with an important Regulatory Water Safety Compliance Program known as Cross-Connection Control. This web page serves to assist Palmdale Customers with their participation in this important safety program. The city has selected HydroCorp to assist with Coordination, Site Visits, and Data/Compliance Management.

This State Mandated Program focuses on non-residential (commercial) water service connections and onsite visual inspections to identify potentially harmful interconnections to the Palmdale CSD Public Water Supply.

An Important Community-Wide Safety Project

The California Cross-Connection Control Policy Handbook requires water suppliers to undertake cross-connection control programs to protect the public water systems from pollution and contamination. This rule includes requirements for developing a written program, hazard assessments, regular testing of backflow prevention assemblies, and public education.

Water Customers can visit the website OR call toll free HydroCorp Hot-line (844) 493-7641

Cross-Connection Surveyor arrives with I.D. and conducts exterior inspection. Surveyor documents existing and any potential corrective actions, explains next step responsibilities to owner. Corrective actions instructions are also mailed via postal to building owner with compliance due date.

HydroCorp sends postal letter with instructions to set appointment.

Water Customer/Owner contacts HydroCorp when corrections are made and onsite compliance inspection is scheduled.

Hydrocorp sends postal letter with instructions to set appointment.

Water Customers can visit the website OR call toll free HydroCorp Hot-line at
844-493-7641

Cross-Connection Surveyor arrives with I.D. and conducts exterior inspection. Surveyor documents existing and any potential corrective actions, explains next step responsibilities to owner. Corrective actions instructions are also mailed via postal to building owner with compliance due date.

Water Customer/Owner contacts Hydrocorp when corrections are made and onsite compliance inspection is scheduled.

Residential Water Customers

Cross-Connection and Backflow FAQ

PART I: INSPECTIONS / SURVEYS

PART II: BACKFLOW PREVENTION ASSEMBLY TESTING

PART III: GENERAL RESOURCES